An honest, Australian-owned commerce platform.

ShopKit is the commerce platform we built for our own retail client and then opened up because every Australian small retailer deserves a fairly-priced shop that's built for the way they actually do business.

Who we are

ShopKit is operated by Uplink Web Services — a small Australian development shop based in East Maitland, NSW. We've been building web platforms since the late nineties; ShopKit grew out of a 2026 rebuild we did for The Giftware Hub (the online arm of Greenhills Newsagency).

When that rebuild was done we had a commerce platform that handled wholesale, multi-store pickup, GST + BAS reporting, AusPost integration, customer reminders, and gift cards out of the box. We were going to lock it in our own infrastructure and call it done. Then two other retailers asked if they could use it. ShopKit is the result.

What you get from us

We host every ShopKit store ourselves, in Australia, on infrastructure we own and run. Your shop is genuinely separate from every other shop we host — its own data, its own files, its own address. A busy day, a bad import or an outage at another store cannot reach yours.

Your database and media are backed up every day to two separate off-site providers, each of which encrypts what it holds, and we keep those copies indefinitely — we have never deleted a customer's backup on a schedule. Patching, monitoring, and security are our problem, not yours. If you want your data to take elsewhere — a full database dump in a standard format, all your media, and a guide to opening both — we hand it over within a business day of you asking. See exit policy →

Honest pricing

Four plans, all in Australian dollars, all flat monthly licence fees. No setup fees, no take of your transaction volume on top of Stripe's fees. Annual billing saves you two months. You can change tier in-app any time; your data is preserved across changes.

Compare plans on the pricing page.

Contact

Email support@uplink.net.au. We aim to respond within one Australian business day (Mon–Fri, 9 AM – 5 PM AEST).

ShopKit is operated by Uplink Web Services Pty Ltd · ABN 55 699 450 452. Registered address: East Maitland NSW 2323, Australia.